Free SHIPPING & DELIVERY
We are proud to offer international Free shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-30 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Deals Avenue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dealsavanue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the suit. With the size approached. I was very worried that I would order the wrong one. The seams are even. Nothing sticks out. He who is going to wear it in severe frosts (for everyday use) do not advise... This is not a down jacket, etc. Read carefully the instructions and use for the purpose. I'll post the photo later.
Height 165 weight 72 size L suitable with stock.
Отличный комплект. Шёл долго.
All is well, but our mail is not reliable and are engaged in a non-stick, cut the goods with a knife. Pants from the suit are all stabbed with a knife
The suit is very good, came quickly, two parcels.
These clothes are very suitable for work and very suitable for going out. The waterproof effect is very good.
Appearance is good. The size approached well. Up to-25 keeps the heat in a static position.
The thing is amazing! Very very warm-it was the main criterion when choosing! Description and photo corresponds. Everything is fine!
Size chosen by the store for me is very suitable and I am very satisfied
The jacket is thick and warm, my husband likes it
Everything is perfect, the clothes are a bit big, the pants are just right, the jackets and pants have many pockets, and there are snow skirts, which are good
The jacket is very thick and waterproof, so i can go out and play well
Dad likes it very much. Clothes are one tone，People dress particularly vibrant， him look much younger.
wow,good store,i will buy again from you.
The first impressions are very positive, even seams, factory sewn, the material is pleasant. For the purpose, I have not used yet, I will unsubscribe later
Stylish, fashionable, youth)) a good suit, the parcel went 2 weeks. Very fast and satisfied
Many thanks to the store, the suit is simple,everything is thought out, under the arms and in the groin there is a zipper, a lot of hidden pockets, for such a price is just super, I'm very happy
It was slightly torn on the seam inside of Rukov. A couple of CM. Sewed. The suit is looking good