Free SHIPPING & DELIVERY
We are proud to offer international Free shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-30 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Deals Avenue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dealsavanue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was delayed a little, arrived intact. Very neatly packed. I haven't tried it yet, I'll sign back later. With the store don't Oh
Received two weeks later hearing aid excellent noise and background no audibility good sales well thank you very much
Excellent goods, came charged. In the kit all as in the photo. At high volume whistles. Delivery to Belarus (Gomel) -15 days. Packed in a native box and a cellophane bag, the corners of the box are slightly crumpled. I recommend to buy.
Good product thanks for stor Bon produit, merci au vendeur you le merci
Very good device, bought a bath, now I can talk without screaming in his ear! Exceeded my expectations!
The article arrived in 2 months in Algeria, my father is very satisfied after the test.
The device came two and a half weeks before Yekaterinburg. The device works. Thank you. It's worth more here. Seller recommend. Respect. PS: On the first photo a piece of raffinade, for scale.
Good product, I arrive fast, it works well, it doesn't have much noise, but you have to adjust the volume for different places, with loud sounds blows your ear, beware of that, in general all well, thank you for your attention, greetings from Peru.
recieved it in very short time thanks you store now I am hearing well
Everything is fine. The corner of the box is a little remember but it's OK.
Exelent product I highly recommend to store!!
Delivery just over a week, completeness corresponds, in the work has not yet checked
Very good hearing aid. Easily adjusted, on the ear is not felt. Soft silicone inserts in the ear. I recommend the store!!!! Everything came very quickly, in 10 days to St. Petersburg.
Product fits the description completely. You can see good material. And it's comfortable to use. The size is suitable and also came super fast. Totally recommended.
The parcel came quite quickly, about two weeks. Was pleasantly surprised, in the photo of the store it seemed that the device is much larger. In fact, a very compact and invisible instrument. Excellent sound enhancement without noise and interference! Already on the unit everything is much better heard! Took specially without Bluetooth, so as not to bother elderly parents once again. For this price an excellent solution to the problem. Seller recommend!
I haven't checked them yet, leaving them reply on Sunday
Hearing aid is excellent without any problems, etc.
Super satisfied with the product, the description is accurate and arrived super fast, I'm surprised at the speed with which they arrived in Queretaro, Mexico.
It arrived in perfect condition very well packaged, I 've put them on my mom alone on level 1 and she listens pretty good, I have tried them and my opinion It's that your own voice is heard pretty loud but giving the mode button better to pretty, another thing I buy two and it's better to have both since one Only
Thank you . Your stuff is very good . Today i received. I'm very happy . Keep up the good work!