SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-30 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Deals Avenue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dealsavanue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good shopping. Take balls out of a coat and a jarsey and stay perfect. It performs its function, although it is to do so with patience xq takes time. It comes with a brush and a spare blade.
Excellent machine for removing spools. Comfortable design and very noisy. The kit also includes a cable for charging, a brush and a replaceable blade. Delivery is very pleased. 14 days to the threshold. It was possible to go to the office to pick it up, even earlier.
Great Machine. It's a good shave. The product corresponds to the description. Sizes are normal. The photo looks somehow bigger, and maybe the girl is small. In general, the wife is very pleased.
Works great!!! The photo shows what was and what became. Fast delivery to the address. Thank you store!
Super!!! Do not now throw away your favorite things))) the result in the photo! Very satisfied) I advise everyone.
At first use, everything is good. Let's see how it shows itself in a couple of months. In the kit there are additional knives and a wire for charging. By the way, yes, on batteries.
Very cool thing. In the season of socks sweaters and knitwear. In the photo, I tried to pass the result of cleaning
Super efficient and easy to use! I am delighted!!!
Super thing! I'm very happy!
I like that no need to buy batteries, there is a spare knife, delivery on the DV month without tracking
Made an order of 21 numbers, but sent Not immediately, so wrote on the 25th of the number to the store. Replied immediately and sent the same day! The machine is very satisfied! Complete with a spare knife, cleaning brush and itself is a very beautiful and compact design!
Delivery and shipment 1 month. Track wasn't tracked. Everything came well packed. I have not tried it yet
Very cool thing! Recommend))
надписи xiaomi нет. доставка курьером до двери, до Москвы заняла 43 дня. товар по рф не отслеживался, на границе Сдек меняет на свой трек номер. товар рабочий, продавца рекомендую.
Товар пришел в полной комплектации, доставка до двери. Все работает. Катышки убирает неплохо и очень удобно машинку держать в руке.
Unexpectedly good thing. Comes with a cleaner and a spare blade, as well as a Type C wire. In the hand lies comfortably and perfectly cuts the pellets. Karoch, I recommend.
I realy like this product, it works perfectly. Totally recomend it, but it came in 3 month to Lithuania.
Thank you, dear.
Great Machine! Super! Thank you so much. It's just a miracle.
The goods came to St. Petersburg for three weeks, packed normally, the box is a little crumpled, but not critical. The machine works fine, no complaints. Included charging wire and replaceable blade