Free SHIPPING & DELIVERY
We are proud to offer international Free shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-30 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Deals Avenue (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dealsavanue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great klawiaturka recommend 100% very nice Sie for her works. Is trim quiet about. Worth the money.
The keyboard arrived in perfect condition, very good keyboard, switchs and illuminating are beautiful, it supports keyboard software and customization is practically infinite, very good keyboard.
Keyboard excellent arrived at only 9 days very fast was not taxed.
Good
Keyboard arrived fast and working.
Норм.Быстрая доставка! Спасибо.
Very good price for so good keyboard, the only thing is that RGB light looks a little weird with what colors when on the plate base and be diffused by switch plastic, hot swap perfect and works luxury
The goods came very quickly, about a week, was crumpled a little bit packing, but in general, everything is fine)
отличная клавиатура , пришла быстро .
I ordered this item few weeks ago, got it yesterday, connect it to the computer, works very good, very compact keyboard, thank you
bổ sung rất tốt cho bàn phím azrty của tôi
Got what I paid for
Fastest delivery I've seen here, as for the keyboard it's really great for the price.
a llegado en 10 dias, estoy muy contento por el producto, esta muy bien por el precio, se le puede cambiar los switches por otros opticos. he elegido los azules para ver que tal estan, se sienten bien pero son algo mas duros que su version mecanica, el tacto se siente mejor, nada de fricciones en comparacion a la version mecanica. producto recomendado.
Looks great. Changed out my keycaps for nicer ones. But RGB is looking nice
No working המשקים but besides סבבה recommend
Thank you for this keyboard! It is perfect everything works well! I highly recommend the keyboard, moreover the store is very friendly. It was sold with all the accessories that were in the description, just perfect! Do not hesitate, he came in only 10 days.
Perfect the shipping tube you saw arrived on December 11th until the 22nd and arrived on the 3 rd: 0 is in perfect condition the box a little hit but nothing to worry about with your remove Switch and keycaps
Great product. Ordered this one for my son and he is super happy !!! Also arrived fast ~2 weeks to Israel
She is so pretty, heavy. I love it.